Help / F.A.Q

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What to do in an Emergency

-Help: Knocked-Out Teeth - First Aid Steps

-Help: Toothache Trauma

-Help: Broken or Lost Filling

-Help: Mouth Ulcers

-Help: Broken or fractured teeth

-Help: Displaced Teeth / Moved Tooth

-Help: Injuries to soft mouth tissues

-Help: Abscesses

-Help: What is a Dental Emergency?

-Knocked-Out Teeth - First Aid Steps

If appropriate emergency procedures are followed and you bring the tooth to a dentist — ideally within 30 minutes, but even up to an hour or more — it may be possible to save the tooth.

• Find and pick up the tooth by the enamel or top portion of the tooth to prevent damage to the root.

• Handle the tooth as little as possible and do not touch the root surface.

• If dirty, wash gently for 10 seconds under cold running water. Do not scrub, use soap or any other chemicals.

• If possible, replace the tooth into the socket immediately and hold in place with fingers or by gently biting down on it.

• If the tooth cannot be replaced in the socket, keep it moist at all times and do not wrap in a tissue or cloth.

• Transport the tooth to a dentist in an emergency tooth preservation kit, milk, mouth (next to cheek), or if none of these is practical, in clean water with a pinch of salt if possible.

• Get to the dentist as soon as possible. If replanted by a dentist within 15-30 minutes, there is a 90 percent chance the tooth will be retained for life.

• For baby or primary teeth, do not try to place it back into the socket. This could damage the formation of the permanent tooth bud. Seek immediate advice from a dentist.


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-Toothache Trauma

Toothache or tooth pain is caused when the nerve root of a tooth is irritated. It can be very painful if not properly treated. Rinse mouth with warm water to clean it. Apply a cold compress. Use floss to remove any food trapped between teeth. Apply cold compress.

Do not put heat or aspirin on the aching area. Avoid very cold or hot foods because they may make the pain worse.

Call dentist on call to schedule a dental appointment.

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-Broken or Lost Filling

If causing pain, take an over-the-counter pain medication until you can see your dentist. Don’t delay. Brush and floss to remove impacted foods; eat soft foods.

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-Mouth Ulcers

If the mouth ulcer doesn’t heal within 10 days, see a dentist. Don’t put aspirin near the ulcer.  A pharmacist can recommend a topical aesthetic to reduce discomfort.

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-Broken or fractured teeth

Minor fractures may be smoothed by a dentist using a sandpaper disc.

Moderate to severe fractures may require more extensive treatment.

Try to find broken piece of tooth, place it in a glass of water and bring to the dentist. It may be possible to re-attach it to the tooth using a dental adhesive filling material.

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-Displaced Teeth / Moved Tooth

If a tooth is pushed inward or outward, reposition to normal alignment with light finger pressure. Do not force. Use a moist cloth or gauze to hold tooth in place. See a dentist within 30 minutes of injury.

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-Injuries to soft mouth tissues

Tears, cuts or punctures inside the cheeks, lips or tongue. Clean and treat immediately in an urgent care centre or emergency department. Stop bleeding in soft tissues including tongue by cleaning area with running water and then compressing the injured area with gauze or cotton wool for five minutes. If necessary pull tongue forward.

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Likely caused by the death of a nerve inside the tooth or a gum infection. Untreated, an abscess could be life threatening. Antibiotics/pain killers may be prescribed.

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-What is a Dental Emergency?

Any injury to the teeth or gums can be serious. Injury can damage nerves or blood vessels, and there is also a risk of getting an infection, which, if left untreated, could become life threatening.

Getting injured teeth repaired and treated quickly is the best thing to do.

Even if there is little pain, any structural damage to a tooth — from a sports injury, for example — should be considered an emergency.

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